For the second year in a row, Bizrate – the company that launched the very first online platform for customer feedback and ratings – has given us their Circle of Excellence Award. This award is for retailers who earn exceptional customer service ratings across seven different categories. Only 2.6% of retailers earned this award, which puts us in the company of customer-service legends like REI and Zappos.
We’re generally not big on bragging. But we feel like this award is special, because it comes directly from you, our customers. One of our main goals as a company is making sure our customers are happy. It’s why we have a dedicated crew of customer service reps in-house. These tire and wheel experts have a combined 100 years of industry experience and they’re ready to help you. It’s why we’re working tirelessly on our website. It’s why we have this blog. Sure, we sell tires, but to us it’s bigger than that. Tires literally help you go places in this world – from the corner store to the top of a mountain. Your car is a symbol of freedom and mobility. We want you to get the most out of your tires, and when it’s time for new ones, we want to be sure you get the ones that best meet your needs – so you can get back out on the road doing all the things you want to do.
So, thank you for your vote(s) of confidence. We are honored and humbled by this award, and we hope we can continue to improve our website and your experience in the future.
-The TireBuyer.com Team