Aww, thanks: Our customers gave us Bizrate’s highest rating!

When our customers are happy, we’re happy. And today, we’re really happy – because we just found out that we won the Bizrate Circle of Excellence Award for the third year in a row!

Bizrate is a company that solicits feedback from our customers after they’ve made a purchase on TireBuyer.com. They use surveys to ask a variety of questions, including:

  • Was it easy to find what you were looking for?
  • Were you happy with prices, shipping options, and shipping charges?
  • Did the products you ordered meet your expectations?
  • If you contacted customer support, were you satisfied?
  • Would you shop here again?
  • How satisfied are you with your purchase overall?

In 2012 and 2013 we won the Circle of Excellence Award; 2014 is our first year as a Platinum award winner. This honor puts us in the top 1.7% of all the companies in the Bizrate network, in a pretty awesome group that includes online legends like Zappos.com and Crutchfield.com.

Needless to say, we couldn’t be more proud of this award – especially because it came from you, our customers. We’ll keep on working to make our website and our shopping experience better and better – and we hope that you’ll keep on telling us what you think. Thank you!

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